Privacy policy

SensIQ Nootropics

Privacy Policy

Last Updated: April 14, 2026

SensIQ Nootropics is a brand of AEJ Brands LLC ("Company," "we," "us," or "our"). We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SensIQ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

       Contact details including your name, address, billing address, shipping address, phone number, and email address.

       Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

       Account information including your username, password, security questions, preferences, and settings.

       Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

       Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.

       Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

       Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

 

Personal Information Sources

We may collect personal information from the following sources:

       Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

       Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

       From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

       From our partners or other third parties.

 

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

       Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send account notifications, create and manage your account, arrange for shipping, enable you to post reviews, and create a customized shopping experience for you.

       Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites.

       Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity. Be advised that all activity and IP address information may be monitored and used in civil or criminal proceedings in instances of fraudulent use or theft of services.

       Communicating with You. We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

       Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in litigation, and to enforce or investigate potential violations of our terms or policies.

 

SMS Consent

By providing your phone number and opting in to SMS communications, you consent to receive text messages from SensIQ Nootropics (AEJ Brands LLC) related to your orders, account activity, and promotional offers. Message and data rates may apply. You may opt out at any time by replying STOP to any text message you receive from us.

Phone numbers collected through SMS consent will not be disclosed to third parties or affiliates for marketing purposes.

 

Cookies and Tracking Technologies

Our Services use cookies and similar tracking technologies. A cookie is a small element of data sent to your browser and stored on your device that allows us to recognize you when you return. Cookies are used to:

       Identify returning users and maintain account access

       Optimize your shopping experience, including saving cart contents across sessions

       Personalize the Services based on your preferences

       Analyze site usage and improve our offerings

You may set your web browser to notify you when you receive a cookie or to block cookies entirely. Please note that limiting cookies may reduce the functionality of the Services available to you.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

       With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

       With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to opt out of targeted advertising based on your online activity.

       When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media integrations.

       With our affiliates or otherwise within our corporate group.

       In connection with a business transaction such as a merger or acquisition, to comply with applicable legal obligations, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

 

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

In certain circumstances, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights over that information. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy or the Shopify Privacy Portal at https://privacy.shopify.com/en.

 

Information Retention

The Company retains your personal information for as long as it is required for the purposes identified when you provided the information, and for any appropriate time thereafter, including a sufficient period to address any questions regarding its use. Certain information is retained for longer periods for internal audit, quality control, and legal compliance purposes.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

 

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them.

Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

 

Children's Data

The Services are not intended to be used by children. We do not knowingly collect any personal information about children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details set out below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

 

Security

AEJ Brands LLC maintains physical, electronic, and procedural safeguards to protect the personal information you provide to us. When you place orders on our Sites, all order information, including your card number and delivery address, is transmitted through the internet using Secure Sockets Layer (SSL) technology, which encrypts your information before transmitting it to our secure server.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee complete security. No data transmission over the internet can be guaranteed to be 100% secure. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of our Sites or any information you transmit to us.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

 

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

       Right to Access / Know. You may have a right to request access to personal information that we hold about you.

       Right to Delete. You may have a right to request that we delete personal information we maintain about you.

       Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

       Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

       Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information for targeted advertising purposes. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out for the device and browser you are using. To learn more, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other Do Not Track signals from your browser or device.

       Managing Communication Preferences. We may send you promotional emails. You may opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails related to your account or orders.

You may exercise any of these rights by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf, provided that agent supplies proof of authorization and we are able to verify your identity directly.

 

Complaints

If you have complaints about how we process your personal information, please contact us using the details provided below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

 

Guidelines for Law Enforcement and Regulatory Inspections

FDA Inspections of Website Content

FDA investigations are limited to informing the soundness of agency decision making. See FDA Investigations Operations Manual, Chapter 8, available at https://www.fda.gov/media/75268/download.

Pursuant to Chapter 4 of the FDA Investigations Operations Manual, the FDA may conduct investigations using publicly accessible information without needing to supply a Form 482 (notice of inspection). However, under the Investigations Operations Manual, if during a sample collection an FDA investigator begins to conduct an inspection (examining storage conditions, reviewing records for compliance with laws and regulations, etc.), a Form 482 must be issued and the activities must be conducted accordingly.

Pursuant to Subchapter 4.1.4.2 of the FDA Investigations Operations Manual, the FDA's collection of a documentary sample from an internet website of a regulated article constitutes an inspection for which a Form 482 must be issued. See FDA Investigations Operations Manual, Subchapter 4.1.1.1 (2021), available at https://www.fda.gov/media/75243/download.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last Updated" date at the top of this document. Continued use of the Services following any update constitutes your acceptance of the revised policy.

 

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: hello@sensiqnootropics.com

Mailing Address: AEJ Brands LLC (SensIQ Nootropics), 61 West Palisade Avenue, Englewood, NJ 07631

 

AEJ Brands LLC, operating as SensIQ Nootropics, reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.